Support

Questions, problems or a page to report? Email admin@theagentsflow.com — we usually reply within two working days.

Common questions

Does a making record prove my item is handmade? No. It shows that your photos and details haven’t changed since you saved them, and when MakerStory time-stamped them. It can’t prove who made something or how.

Why do some photos say “Added from a photo library”? Photos taken in the MakerStory camera are fingerprinted the moment they’re taken. Imported photos may have been taken earlier, so buyers are told how each photo was added.

I got a new iPhone. Can I keep adding to an old project? No. Each iPhone has its own signing key that never leaves it. Older records stay viewable and checkable; start a new project on the new iPhone.

How do I remove a public page? Open the project → Public Page → Remove Page. Photos and details are deleted from the server.

Report a page

If a public MakerStory page contains something harmful or infringing, email admin@theagentsflow.com with the link. We review reports and remove pages that break our rules.